There is one ontological 'given' that constitutes all organizations. Their history.
(Clegg et al., 2020)
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My research sits at the intersections of time, memory, institutions, and design-thinking. Essentially, I am interested in understanding the underlying communication processes of how organizational employees make sense of their past, present, and future through their experience of time and usage of memories.
When an organization understands how it draws on its past as a source of knowledge, it increases their ability to transform who they are into who they aspire to be. I am passionate about identifying these sources of knowledge and leveraging them to design interventions that support the longevity and sustainability of organizations.
While majority of my research investigates the relationship between time and memory within organizations, I am also intrigued in how these constructs both shape and are shaped by broader social systems and structures. For example, to what extent does our perception of a museum's role influences the way it operates and presents information? Or, how do the ways universities organize time and preserve knowledge shape society's understanding of learning and the value of expertise?
Projects &
Publications
Current Projects
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Tesfai, Y. (2026). "Shaping Tomorrow with Yesterday: The Temporal Structuring of Organizational Memory" (working dissertation title)
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Ballard, D.I., Mandhana, D.M., Tesfai, Y. (in-press). Groups, Teams, and Decision-Making. In Nicotera, A.M. (Ed.), Origins and Traditions of Organizational Communication: A Comprehensive Introduction to the Field. Routledge.
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Tesfai, Y. and Feal, O., (in-press). "Out of Sync: Time, Structure, and Collaboration in Museum Work," In Beaulieu, R. (Ed.), Transforming Museum Workplace Culture, American Alliance of Museums (AAM)/Bloomsbury Press.
Past Publications
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Ballard, D.I., Mandhana, D.M., Tesfai, Y., Jacome, C.S., Johnson, S.B., Gionfriddo, M.R., Suarez, M.R.E, Perth, S.A., Su, L., & Montori, V.M. (2024). Unhurried conversations in healthcare are more important than ever: Identifying key communication practices for careful and kind care. The Annals of Family Medicine, 22(6), 533-538. (Recipient of the David Meyer’s Research Award from the Primary Care Collaborative)
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Mandhana, D.M., Jacome, C.S., Ballard, D.I., Tesfai, Y., Johnson, S.B., Gionfriddo, M.R., Suarez, M.R.E, Perth, S.A., Su, L., & Montori, V.M. (2024). Developing and validating the unhurried conversations assessment tool (UCAT). Patient Education and Counseling, 108237.
https://doi.org/10.1016/j.pec.2024.108237
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Scott, C.R., Xu, Y., & Tesfai, Y. (2024). Types of Organizations. In Miller, V.D. & Poole, M.S. (Eds.),Organizational Communication Theory and Research. DeGruyter.
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Tesfai, Y. (2020). We the people: Towards a self-recognizing museum. Viewfinder, 11. National Art Education Association - Museum Education Division Online Journal. (Link)
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Tesfai, Y. (2017). Alicia Link: Puppets and altars review. In MFA 2017 Exhibition Catalogue. UT Austin’s Visual Art Center.
Academic Conferences
& Public Presentations
National Communication Association (NCA) Convention
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“Do You Remember the Time? A Chronemic Lens on Organizational Memory” Presenter, Organizational Communication Division, New Orleans, LA (2024)
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“The Call is Coming from Inside the House (and the Outside too): The Wicked Problem and Museum Social Movements” Presenter, Critical and Cultural Studies Division, National Harbor, MD (2023)
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“Hail, The Dark Lioness: Confronting Zanele Muholi’s ‘Black Diaspora’ Identity” Presenter, Visual Communication Division, National Harbor, MD (2023)
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“Advances in Organizational Communication and Technology Research: AI, Social Media, Distributed Collaboration, and Beyond” Co-Presenter, Human Communication and Technology Division, New Orleans, LA (2022)
International Communication Association (ICA) Conference
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“Timelining: Enhancing Qualitative Inquiry In Communication Studies” Co-Presenter, Organizational Communication Division, Denver, CO (2025)
Eleanor Greenhill Symposium
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“The Wrong Historical Correction: Maxine Helfman” Presenter, Austin, TX (2017)
Georgia Undergraduate Art History Forum
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“Johannes Vermeer: Music, Courtship, and the Art of Painting” Presenter, Macon, GA (2014)
Invited Public Presentations
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“Coffee Chat with Kendyll Gross,” Big Medium, Austin, TX (2021)
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“Museum Labels” Invited virtual workshop presenter, Mead Art Museum, Amherst, MA (2021)